At Global Online Trainings, we believe in building long-term trust with our learners and clients. While we put every effort into delivering the highest-quality training experience, we also recognize the importance of having a fair and transparent refund and cancellation framework.
Money-Back Assurance
Your satisfaction matters to us. If you find that a program does not meet your expectations, you can request a refund during the initial stage of the training. Such requests must be submitted in writing to our support team.
Cancellation by Participants
Requests for cancellation or postponement should be submitted well in advance of the program start date.
A nominal administrative charge will apply to cover booking and resource allocation costs.
Late cancellations, where training resources are already committed, may not qualify for a refund but may be eligible for training credit.
Rescheduling by Global Online Trainings
While rare, situations may arise where we may need to reschedule or adjust training dates, instructors, or delivery format. In such cases, you will be offered flexible options, including:
Joining the revised schedule
Applying the fee as a credit towards another course
Requesting a full refund
Credit Usage
Credits are provided as a flexible alternative to refunds in certain scenarios.
They can be redeemed for any training program or consulting service offered by Global Online Trainings.
All credits carry a validity period of 3 months from the date of issue.
General Terms
Refunds and credits are processed within a defined timeline after verification of requests.
Participation in a program confirms your acceptance of these terms and conditions.
Global Online Trainings reserves the right to update this policy periodically to ensure fairness and compliance.
